WINACTIES

On this page, I tell you more about contests I regularly set up through my newsletter and occasionally through my Instagram channel.

Competition conduct and conditions of winning

I'd like to tell you a bit more about the contests I regularly organise with brands via my Instagram @THEGREENLIST.NL and through my newsletter. Winnings via social media fall under small promotional games of chance. This means that the winnings must comply with the CODE OF CONDUCT FOR PROMOTIONAL GAMES OF CHANCE. Additionally, a win must comply with Facebook/Instagram rules.

That's why I'll take you through the competition process and the terms and conditions of my winnings step by step:

• A prize draw will be announced in an Instagram post on the timeline of @THEGREENLIST.NL or via my newsletter. In an Instagram win action, the caption (text) always communicates what a participant must do to have a chance of winning, what the value of the product to be won is, until when participation is possible. I also use the same approach for win contests via my newsletter.
• Usually, my wins on Instagram run for five to six days. My newsletter win actions run for an average of two to three weeks. Responses after the communicated deadline are not included.
• Tagging friends/friends and sharing my wins (e.g. in Stories) is appreciated, but not a prerequisite.
• Contests via Instagram only go via Instagram. Contests via my newsletter will only go through my newsletter and its mailbox.
• Instagram is not involved in my wins. So neither are the wins via Instagram.
• Shipping within NL & BE only, unless otherwise stated in the post.
• Participation from 18 years, unless otherwise stated in the post. And in all cases, participation by a minor requires parental consent, both to participate and to request contact details.
• Participant can enter once (per win).
• Participation by employees of thegreenlist.nl and/or the brand involved in the relevant prize draw or partners or other family members of those employees is not permitted. Thegreenlist.nl also regularly works with freelancers. These are not employees as referred to here. Freelancers are allowed to participate in competitions, unless it concerns a competition of a brand about which they have written an article for thegreenlist.nl themselves.
• The winner of an Instagram win contest will be announced on Instagram. The winner will then receive a comment below his winning comment (participation). In the case of newsletter, the winner will be announced in the next newsletter. I do this by mentioning first name and first letter of surname. After that, the winner gets a personal message via e-mail. By participating in my newsletter, you give permission for this (I also mention this in advance). I announce the results of every win action within three months of closing. Often, of course, much earlier. Results are reinforced once.
• Prizes will always be awarded. The winner must register within four weeks of the announcement using the email address: giveaway@thegreenlist.nl. If the winner has not come forward within that period, a new winner will be chosen. Just until I can actually award the prize.
• Handling of the prize goes through the brand or PR agency providing it. In MY PRIVACY TERMS (under heading social media) I explain how this is done and how your personal data such as e-mail address and home address is handled.
• The winner will be chosen in a completely impartial manner. A draw may be made using draw websites, such as nameloten.nl, random comment picker, namepicker.nl, etc.
• Thegreenlist.nl reserves the right to exclude participants in case the terms and conditions are not followed.
• Thegreenlist.nl is not liable for any loss, damage or delay in sending the prize or in using the prize.
• Thegreenlist.nl is not liable for negligence on the part of the PR agency or manufacturer in sending the prize or for any other defects or errors in the prize.
• The content of the win promotion, prize, draw or award ceremony are not open for discussion.
  
  

COMPLAINTS win events

I always do my best to make sure win promotions run smoothly. If something hasn't gone to your satisfaction, you can always get in touch. Maybe I can still mean something or learn from it. FEEL FREE TO SEND ME AN E-MAIL.

In addition, anyone who feels that a win action does not comply with the rules in the Code of Conduct for Promotional Games of Chance has the right to complain to me about it. Complaints will be dealt with in the following way:

• If you want the complaint to be dealt with according to this complaints procedure, it is important to refer to this complaints procedure when making the complaint. That way I know it is not just a question or tip.
• You can submit a complaint in writing at saskia@thegreenlist.nl no later than three months after you became aware of the reason for the complaint.
• You will receive confirmation of this within five days after I have received your complaint. In doing so, I will also indicate how much time I expect to be able to settle the substance of the complaint.
• I will always try to resolve the complaint in a practical manner and by mutual agreement. If this fails, you will receive a written response from me with a substantive explanation within four weeks at the latest.
• Every complaint and its resolution is recorded in writing in a complaint file. In it, I keep the name and e-mail address of the complainant and the details of the win the complaint relates to. I keep the complaint files for the period of limitation of the complaint. In most cases, this is five years.
• You will, of course, not be charged for the complaint handling.
• If you feel that I have not dealt with your complaint to your satisfaction, you may also submit your complaint to the Gambling Authority. You can read more about this in article 9 of the CODE OF CONDUCT FOR PROMOTIONAL GAMES OF CHANCE.